Privacy Policy

Last updated: March 19, 2025

ShantiRoots ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at shantiroots.vercel.app or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping/billing address when you place an order
• Payment information (processed securely by our payment processor — we never store full card numbers)
• Email address when you subscribe to our newsletter
• Messages and information when you contact us via our contact form

We also automatically collect certain information when you visit our site, including IP address, browser type, referring URLs, and pages viewed (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Respond to your inquiries and provide customer support
• Send you promotional emails and newsletters (only if you opted in)
• Improve our website, products, and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who assist in operating our website and business (shipping carriers, payment processors, email providers)
• Legal authorities if required by law or to protect our rights

4. Cookies

We use cookies to enhance your experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We use SSL encryption across our site and industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure. We encourage you to use a strong, unique password for any accounts.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails at any time using the unsubscribe link in any email
• Request data portability

To exercise these rights, contact us at openrize@gmail.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: openrize@gmail.com
Phone: 224-377-9043
Address: Chicago, IL